Client Relationship Executive

  • Full time
  • Dubai, Dubai, United Arab Emirates, UAE, Dubai, 00000
  • posted 11 months ago
  • Posted : August 2, 2023 -Accepting applications
  • View(s) 845

Job Detail

  • Career Level Executive
  • Experience 2 Years
  • Gender Any Gender
  • Industry Banking
  • Qualifications Degree Bachelor

Job Description

Employment: Full Time

 

About The Role

  • Response to clients’ inquiries through calls, whatsapp, emails and in person.
  • Provide knowledgeable answers to questions about products, pricing, and services.
  • Qualify the received leads/inquires and assign them to the right consultant accordingly.
  • Build sustainable relationships and trust with the customers through open and interactive communication.
  • Follow communications policies and procedures set by the company.
  • Keep records of all clients’ interactions and update the CRM System accurately.
  • Coordinate with the internal departments to ensure meeting client’s needs.
  • Follow up with the clients on regular basis to ensure satisfaction.

Requirements

 

About The Applicant

  • At least 2 years of experience in Customer Support, Call Center, Client Relations, or related field.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Strong analytical and comprehension skills.
  • Good communication skills.

Required skills

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