Managed Services Delivery Lead

  • Full time
  • Amman, Amman, Jordan, Amman, Jordan, 11118
  • posted 9 months ago
  • Posted : September 9, 2023 -Accepting applications
  • View(s) 573

Job Detail

  • Career Level Others
  • Experience 8 Years +
  • Gender Any Gender
  • Industry Management
  • Qualifications Degree Bachelor

Job Description

Employment: Full Time

Line of Service

Internal Firm Services



Not Applicable



IFS – Internal Firm Services – Other


Management Level



Job Description & Summary

Client Overview:

we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services


Established in the region for over 40 years, We employ over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond


Corporate Culture & Working Environment:

Our culture is one of inclusivity and care, where we respect each other and our differences. It’s one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events


Job Summary:

The Managed Services Delivery Lead is responsible for ensuring the efficient and effective delivery of Managed Services projects from initiation to completion. This role involves leading and managing the overall delivery operations, working closely with cross-functional teams, and providing recommendations to optimize processes, technology, and overall performance



Expected Skills:

– People management

– Stakeholder management

– Delivery management

– Risk management


Expected Competencies:

– Strategic mindset

– Stakeholder management

– Ability to influence

– Communicate with impact

– Project management

– Results driven

– Organizational excellence


Required Language Skills:

– Proficient in written and spoken English

– Arabic is a plus


Minimum Education and Specific Qualification:

– Bachelor’s Degree in Business Management / Administration or equivalent

– Master’s Degree in Business Management / Administration or equivalent from an accredited university is preferred

– Certifications in relevant domains (e.g. PMP or equivalent) would be advantageous


Years of Experience:

– Minimum of 12 years of professional work experience in actively managing delivery of managed services with a leading firm, preferably in the Middle East region

Required skills

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