Refund Policy

At Talent Arabia, we strive to provide the best services and products to our customers. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the conditions and procedures for requesting a refund.

  1. Refund Process:
  • Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days, depending on the issuing bank of the credit card.
  • To initiate a refund request, customers must contact our customer support team through the designated channels mentioned on our website.
  1. Return, Refund, and Cancellation Policy:
  • The merchant is responsible for clearly detailing the return, refund, and cancellation policy on the Talent Arabia website. This information is provided to inform cardholders of their rights and responsibilities.
  • Customers are encouraged to review the policy before making any purchases or availing services.

Eligibility for Refund: Refunds may be requested under the following circumstances:

a) The wrong product was sent by the merchant: If you receive a product different from what you ordered, you are eligible for a refund. Please notify our customer support team immediately and provide relevant details to initiate the refund process.

b) The product is defective: In the event that the product you receive is defective, damaged, or does not function as intended, you may request a refund. Contact our customer support team within the specified time frame, as outlined below, to initiate the refund process.

c) The product was damaged in shipping: If the product you receive is damaged during shipping, please notify us within the specified time frame mentioned below. We will initiate the refund process and guide you through the necessary steps.

d) The product is tampered: If you receive a product that has been tampered with or altered in any way, please contact our customer support team immediately. We will investigate the matter and provide assistance regarding the refund process.

Timeframe for Reporting and Conditions:

  • Customers must report any issues with an item, goods, or services within [X] days from the date of receipt.
  • To be eligible for a refund, the item must be in its original condition, unused, and with all accompanying documentation and accessories.

Cancellation and Replacement Conditions:

  • Cancellation or replacement will be allowed under the following conditions: a) The wrong product was sent by the merchant. b) The product is defective. c) The product was damaged during shipping. d) The item was not delivered within the agreed time frame.

Please note that any refund requests that fall outside the specified conditions or timeframes may not be eligible for consideration.

For further assistance or to initiate a refund request, please contact our customer support team through the provided channels. We are committed to resolving any issues and ensuring customer satisfaction.

Please refer to our website for the most up-to-date refund policy, as it may be subject to change.