Last Updated: 9^th November 2024

At Talent Arabia, we prioritize client satisfaction and strive to deliver the highest quality services. This Refund and Cancellation Policy explains the terms under which refunds may be issued for services provided by Talent Arabia. Please read this policy carefully to understand your rights and our practices regarding refunds and cancellations.

1. Cancellation of Services

• Client-Initiated Cancellation: Clients may request to cancel services by providing written notice to Talent Arabia. Any cancellation request will be subject to the terms specified in the individual service agreement.
• Talent Arabia-Initiated Cancellation: Talent Arabia reserves the right to cancel services if a client fails to adhere to the Terms and Conditions or if any unethical or illegal activity is suspected. In such cases, refunds will not be issued.

2. Refund Eligibility

• Refund Window: Refund requests must be made within 15 days of the initial purchase date. Requests made after this period will not be eligible for a refund.
• Unused Services: Refunds will only be considered if the services were not utilized within the 15-day period. "Utilization" of services includes any engagement, consultation, or use of resources provided by Talent Arabia as part of the service agreement.
• Discretion of Talent Arabia: All refund requests are subject to review and approval by Talent Arabia. Talent Arabia reserves the right to approve or deny refunds at its sole discretion, based on the specific circumstances of each request.

3. Non-Refundable Services

Certain services may be labeled as non-refundable, including but not limited to:

• One-time consultations that have already been conducted.
• Customized services where work has already commenced.
• Any costs or fees incurred by Talent Arabia as part of the service preparation or delivery.

4. Refund Process

• To request a refund, clients must submit a written request to [[email protected]] within the specified 15-day refund window.
• Talent Arabia will review the request and respond within 10 business days of receipt.
• If approved, refunds will be processed using the original payment method. Refunds may take up to 14 business days to appear in your account, depending on your payment provider.

5. Modification of Policy

Talent Arabia reserves the right to modify this Refund and Cancellation Policy at any time. Any updates will be posted on our website, and continued use of our services following any changes indicates acceptance of the modified policy.

6. Contact Information

For questions or assistance regarding refunds and cancellations, please contact us at:

Email: [[email protected]]
Address:
Talent Arabia,  Al Madina Business Center Muscat Grand Mall, Block 6, Muscat, Oman

 

Acceptance of Refund and Cancellation Policy By purchasing our services, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy.