Dear Candidate,

We are Hiring for Customer Service Associate

Roles & Responsibilties :-

Location- Ludhiana

Job Description

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company.

Ask questions to understand customer requirements and close sales.

Direct prospects to the field sales team when needed.

Enter and update customer information in the database.

Take and process orders in an accurate manner.

Handle grievances to preserve the companys reputation.

Keep records of calls and sales and note useful information

Education/Experience

Experience Fresher or above

Age: Must be between 23 – 32 years