Senior Technical Consultant – Payment System (Debit Card Systems)

This role is a combination of business and technical skills; understanding of the banking and
finance domain is an essential requirement. Responsibilities include handling projects, CRs, and
support of issues specific to Debit Card systems, ATM, Statement Printer, Kiosk Machine, Instant
issuance, and other connected systems running in the bank. The role involves hands-on experience
working on the Postilion switch and managing day-to-day support, implementation, and
configuration of position applications including modules like location office, postload portal,
issuance kiosk machine, instant card issuance, and other locally deployed modules.

• Handle projects, CRs, and support production fixes on the test system and maintain test
system.
• Manage compliance-related changes and end-to-end CR system flow.
• Perform technical evaluations of initiatives in debit card systems and ATM acquiring.
• Perform configurations and developments on debit card application on Postilion Switch.
• Conduct regression testing, implementation support, and system testing
(internal/external).
• Provide CR analysis and technical recommendations.
• Assist in the test bed and regression testing phase.
• Execute configuration changes and troubleshooting on Postilion.
• Escalate and coordinate payment system incidents and perform root cause analysis.
• Conduct trend analysis to prevent recurring issues.
• Work cross-functionally to resolve technical issues.
• Support continuous improvement of IT systems and processes.
• Manage third-party vendors and ensure SLA adherence.
• Align stakeholder objectives with organizational goals.
• Coordinate updates to system management.
• Oversee audit readiness and execution.
• Ensure adherence to standards like PCI-DSS, ISO 27001.
• Maintain documentation of control and compliance measures.
• Implement audit recommendations.

Qualification
Minimum: Bachelor’s degree in Computer Science, Information Technology, or related field.