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API Management Specialist

Full time

Job Description

Job Purpose
Responsible for the design, development, configuration and support for Bank’s API
Management platform in liaison with business stakeholders and various IT teams

Key Tasks and Duties
 Design, develop, configure, and support the Bank’s API Management platform using IBM API
Connect and IBM DataPower.
 Publish APIs as API products in compliance with bank standards, security, and regulatory
guidelines.
 Provide technical support to institutional clients and fintechs during onboarding and API
consumption.
 Support projects involving APIs, including fixes, testing (UAT, performance, security), and
troubleshooting.
 Monitor supported systems and execute utilities for implementation support.
 Handle maintenance and emergency support outside business hours during implementations,
upgrades, or incidents.
 Participate in RCA analysis, escalate issues, and ensure timely resolution.
 Adhere to all team standards related to delivery, reviews, security, and incident/problem
management.
 Recommend and implement corrective and preventive actions.

Bachelor’s degree in Computer Science, IT, or Engineering.

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