Employment: Full Time

Position Title: IT Field Engineers

Employment Type: Full Time

Job Location: Dubai, UAE

About the Client:

They are one of leading technology solutions companies in UAE.

Job Description:

• Act as the customer liaison to Engineering, Sales, and Field Engineer teams.
• Escalate critical issues and roadblocks to the Service Delivery Manager.
• Be a part of the on-call rotation for the assigned product team.
• Installation, configuration and support for software and hardware, assemblies and connections at customers and partner’s site.
• Provide technical support (e-mail, phone calls, on-site support).

Requirements

Qualifications:

• Male, 35 years old and below
• Bachelor’s degree in computer science or any related field
• Must have 6 years of experience in a technical support role. Home country experience is accepted but must have a UAE experience.
• Certifications are preferred, but not required.
• Must have working knowledge and expertise with a variety of software, hardware, and applications.
• Must be flexible to work in Al Ain and Abu Dhabi
• Must have a valid UAE driver’s license
• Immediate joiners will be prioritized