Key Tasks and Duties
 Lead and manage the end-to-end change management process in digital transformation
projects.
 Conduct Change Impact Assessments (CIA) to identify affected stakeholders, change risks,
readiness gaps, and impact severity.
 Design and implement change management strategies tailored to the organization’s
structure, culture, and history.
 Develop actionable change management plans, including:
● Communication plans
● Sponsor roadmaps
● Coaching strategies
● Training & capability-building plans
● Resistance management plans
 Engage with cross-functional teams and executives to foster leadership alignment and
sponsorship.
 Evaluate and report on change readiness, adoption rates, and change KPIs.

 Collaborate with project and program management teams to integrate change efforts into
the broader delivery plan.
 Identify, track, and mitigate people-side risks and resistance to change.
 Promote a culture of adaptability, innovation, and continuous improvement.
 Deliver change management support for projects in the government, banking, telecom, and
oil & gas sectors.
 Conduct stakeholder engagement workshops, town halls, and post-implementation
feedback sessions.
 Ensure successful user adoption of digital platforms, systems, and new processes.

Qualification
 Bachelor’s degree in Business, Organizational Psychology, HR, or a related field
(mandatory).
 MBA or Master’s in HR, Change Management, or Organizational Behavior (preferred).