ATM/CDM/FFM – Device Project Support

Job Purpose
Senior Technical Consultant responsible for supporting and managing projects, CRs, and production fixes
for ATM, CDM, FFM, Kiosk, and Statement Printer devices within the payment systems domain. Acts as
SME for device support, Postilion configurations, and testing activities..
Key Tasks and Duties
 Handle projects, change requests, and production fixes for test systems involving devices
(ATM/CDM/FFM/Kiosk/Statement Printer).
 Perform technical testing including regression testing, implementation support, and
certifications with Visa, MasterCard, and Central Bank of Oman (CBO).
 Support User Acceptance Testing (UAT) for business users.
 Provide support for performance testing, ISO testing, and other internal/external testing
activities.
 Perform configuration-level changes in Postilion, including product setup.
 Act as point of contact for vendors and internal stakeholders during project phases.
 Provide subject matter expertise for ATM software (TMS) implementations.
 Manage and guide team members, assigning tasks and ensuring follow-up.
 Ensure compliance with system availability, performance metrics, audit requirements, and risk
management frameworks.

Qualification
 Bachelor’s degree in Computer Science, Information Technology, or related field.
 Master’s degree in Business Administration or related field (preferred).